Know the place.
Respect the place.

• No early check-in or early bag drop. The cleaning crew needs the full window between guests. Plan to keep your bags with you until 4 PM. Parking stall #6 is also unavailable until 4 PM.
• No late checkout. It creates hardship for our cleaning staff who need time to prepare the unit for the next guest.
• Must be 25 or older to rent. Proof of age may be required.
• Maximum 5 guests. Exceeding the limit or falsifying occupancy may result in eviction.
• No parties or events — grounds for immediate eviction.
• No pets. $600 fee plus damage costs if evidence of pets is found.
• No smoking, vaping, or marijuana inside the unit or on the lanai. $450 fee if evidence is found.
• Quiet hours: 9 PM to 8 AM. Be respectful of neighbors throughout the complex.
• No illegal substances — grounds for immediate eviction.

• Owners, residents, tenants, and their guests may use the pool. Guests are limited to 2 per unit at a time and must be accompanied by an owner, resident, or tenant.
• Children 12 and under must be supervised by an adult (18+).
• The spa/hot tub is for adults only. Children under 18 should not use it due to risks from high water temperatures.
• Shower before swimming. Rinse off at the pool shower before entering the pool or spa.
• Wear footwear in all common areas, including hallways, elevator, and when walking to and from the pool.
• Clean, appropriate swimwear required. Infants and anyone who needs them should wear waterproof swim diapers.
• No swimming with open wounds, skin infections, eye or ear discharge, or bandages.
• Long hair should be tied back or covered with a swim cap. Remove pins, clips, and jewelry before entering the pool.
• Inflatable rings and mats are fine. No hard toys, boards, balls, or diving equipment.
• Walk, don't run. No diving — the pool is not designed for it. No roughhousing or games that could cause injury.
• Keep splashing and noise to reasonable levels.
• Place a towel on chaise lounges when using sunscreen to protect the furniture.
• Use headphones with phones and music players.
• Food and beverages are welcome in the pool area but not in the water. Use plastic or metal containers — no glass anywhere in the pool area.
• Smoke-free zone. No smoking, vaping, or e-cigarettes in the pool area or anywhere on the property grounds.
• Do not add any substances to the pool or spa. Only authorized personnel may adjust pool equipment or chemicals.
• Clean up when you leave — remove all belongings and trash, return furniture to its place, and replace the spa cover.
• BBQ: clean the grill after each use with the brush provided. Grills can be cleaned while warm — do not cover a hot grill.
• Small gatherings are welcome. Large parties that disturb neighbors are not. Short-term tenants (vacationers) may not host parties at Banyan Tree.
• Keep the pool gate closed at all times.
• The pool, spa, and BBQ are unattended — use at your own risk. The Association is not responsible for items left in the pool area.
• Violations may result in suspension of pool privileges and/or fines.

• Park in assigned stall #6 or in designated visitor parking. Do not park in other residents' spaces. If someone parks in your space, call 951-4BT-HELP.
• Visitor parking is short-term only — not for vehicle storage. Cars in visitor spaces or the gravel lot must be moved every 24 hours. Overnight parking requires management approval.
• Only one car per unit may stay overnight without approval. For a second car, ask the Community Manager or Site Manager about the gravel lot.
• Vehicle size: parking stalls accommodate vehicles up to 3/4 ton that fit within marked lines. Oversized vehicles (large trucks, buses, limousines) cannot be accommodated.
• All vehicles must be properly licensed, insured, and operational. No storing boats, trailers, or other items in parking spaces.
• Vehicle repairs are not permitted except for minor emergencies (flat tires, jump-starts).
• Motorbikes and mopeds may only park in the owner's assigned space — not in common areas.
• Enter and exit carefully to avoid damaging neighboring vehicles or landscaping. Keep your space free of oil, grease, and debris.
• Abandoned, inoperative, or illegally parked vehicles may be towed at the owner's expense.

Climate

• Keep the AC set at 75°F or higher. The tropical environment means the unit struggles when set lower — it's not a freezer, it's a comfort system.

Kitchen & food

• Wash dishes and clean up after cooking. Remove food and crumbs from counters.
• Store food in the fridge or airtight containers. Do not leave food out overnight — it invites pests.
• Take trash to the dumpster daily. Do not leave trash bags outside the unit door.

Beach equipment & towels

• Beach towels are provided for the beach — please don't use bath towels outside. Replacement fee charged if beach towels aren't returned.
• Rinse all beach equipment after use and return it to the unit.

Furniture & care

• Do not move furniture or electronics.
• Do not sit on furniture in wet swimsuits or with sunscreen/suntan oil.
• Do not spray sunscreen inside the unit or on the lanai. The mist settles on everything.
• Wash all sand off before entering the building — use the hose outside.

Water conservation

• West Hawaii has no streams or lakes — all water comes from the aquifer. Wash only full loads of clothes and dishes. Report leaks or running toilets promptly.

Sunscreen & reef safety

• Hawaii law (Act 104) bans sunscreens containing oxybenzone and octinoxate, which damage coral reefs. Use reef-safe sunscreen — it's the right thing to do, and it's the law.

Children

• Children under 12 must be supervised on the lanai at all times.

Checkout

• Double-check everything before you leave. Check drawers, under beds, closets — charging cords, earbuds, and kids' items are the usual suspects. Mailing forgotten items costs a minimum $75.
• Log out of streaming accounts on all TVs.
• Leave the unit as you found it. Charges apply for damage, missing items, or excessive cleaning.
• Report any damages or maintenance issues promptly so we can address them.